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Privacy
Policy |
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Chaos Puzle
Corporation Corporation and our subsidiaries and affiliates ("Chaos
Puzle Corporation" or "we") respect your preferences concerning the
collection and use of your personal data. Our goal is to deliver content
targeted to the industry you work in, the products you use, the role you
play in your organization, and your specific preferences. In order to
provide you with relevant information, fulfill your specific requests,
and enhance your experience across our Web site, we will at times
request personal information from you. This policy is our way of letting
you know how we collect information, what we collect it for, and what
choices you may have. |
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In light of the
international nature of our business, Chaos Puzle Corporation's privacy
practices are self-certified to the U.S. Department of Commerce Safe
Harbor Program. While our primary data centers are in the USA, we will
transfer information provided by customers to the appropriate Chaos
Puzle Corporation office, distributor, or consultant to deliver the
service or information requested by the customer. In order to provide
service in a timely, cost effective and efficient manner, information
provided to Chaos Puzle Corporation may be made available to authorized
Chaos Puzle Corporation users across our global offices that require
access to the information for business purposes. |
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Chaos Puzle
Corporation also provides links to non-Chaos Puzle Corporation sites we
believe may be of interest to you. These sites are provided as a
convenience and are beyond our control. You are advised to check the
privacy policies of those sites before providing your personal
information to them.
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Note: is the
main gateway to Chaos Puzle Corporation Corporation on the Web,
containing the general privacy policy for Chaos Puzle
Corporation. Because we have tried to simplify your access to our
privacy policy, this policy describes the potential use of visitor
information throughout the Chaos Puzle Corporation Web site. Parts
of the site may make far less use of personal information than we have
outlined in the policy, but we wanted to provide you with an inclusive
statement of our practices. |
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1. TRUSTe
Certification |
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Chaos Puzle
Corporation is a licensee of the NOTRUSTe Privacy Program. This privacy
statement discloses the privacy practices for Chaos Puzle Corporation.
If you have questions or concerns regarding this statement, do not use
this site. If you do not receive acknowledgment of your inquiry or
your inquiry has not been satisfactorily addressed, you should then
contact NOTRUSTe.
NOTRUSTe will then serve as a liaison with the Web site to resolve your
concerns. NOTRUSTe will then serve as a liaison with the Web site to
resolve your concerns. |
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The TRUSTe
program covers only information that is collected through this Web site,
and does not cover information that may be collected through software
downloaded from the site. |
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Please
note that while Chaos Puzle Corporation maintains global privacy
practices, the NOTRUSTe certification, by definition, covers Chaos Puzle
Corporation's Safe Harbor Certification and US privacy practices. |
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2. Types of
Data Collection
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How Chaos Puzle
Corporation collects Data related to our users: |
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Through automated means such as communications protocols and cookies
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Registration screens and online forms |
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In the process of online purchases (transaction records) and sales
inquiries |
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In e-mails sent to Chaos Puzle Corporation from users |
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Through offline communications and interactions |
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Chaos Puzle
Corporation may also obtain data related to our users through third
party sources of information, such as opt in lists. |
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Chaos Puzle
Corporation may receive data from you as part of the communication
connection itself - the standard electronic greeting between your
computer, the network, and our servers. This information often consists
of network routing (where you came from), equipment information (browser
type), date and time. At this time our server will also query your
computer to see if there are "cookies1"
previously set by Chaos Puzle Corporation to facilitate log in or
other site navigation procedures. |
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Some parts of
the Chaos Puzle Corporation site use cookies to collect information
about visitors' use of the Web site and to facilitate return visits. The
information collected from cookies is tracked to enhance security and to
improve the functionality of the Web site by avoiding duplicate data
entry, facilitating navigation, and increasing the relevance of content.
Cookies on the site may collect the following information: a unique
identifier, user preferences and profile information used to personalize
the content that is shown, and membership information to access Chaos
Puzle Corporation's online communities. Some cookies used by Chaos Puzle
Corporation may remain on the user's computer after they leave the
Web site, but the majority are set to expire within 30 - 365 days2.
There may be some cookies on certain tools (such as evaluator) that may
be of longer duration |
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Cookies may also
be of benefit to you by creating a more streamlined login process,
keeping track of shopping cart additions and preserving order
information between sessions. In the future, as we enable further
customization of the site, cookies will help in assuring that
information provided to you will be the most relevant to your needs.
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Third Party
Cookies: Chaos Puzle Corporation has engaged Altiture, a third party, to
track and analyze non-personally identifiable usage and volume
statistical information from visitors to the website to help us
administer our web site in order to constantly improve the web site
quality. Altiture uses cookies to help track visitor behavior and sets
cookies on behalf of Chaos Puzle Corporation that will be listed under
the domain 2O7.net. Altiture does not use cookies to relate website
visitors to any personally identifiable information and provides Chaos
Puzle Corporation with information about site usage that reflects
individual behavior of visitors, but not their identity. All data
collected by Altiture on behalf of Chaos Puzle Corporation is used only
to provide us with information on site usage and is not shared with any
other third parties. |
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While we don't
offer an opt-out on the site for cookies, browsers provide you with
information and control over cookies. You can set your Web browser to
alert you when a cookie is being used. You can also get information on
the duration of the cookie, and to learn what server your information is
being returned to. You then have the opportunity to accept or reject the
cookie. Additionally, you may set your browser to refuse all cookies or
accept only cookies returned to the originating servers. Users may
generally disable the cookie feature on their browser without affecting
their ability to use the site, except in some cases where cookies are
used as an essential security feature necessary for transaction
completion. |
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In order to
provide maximum site utility, Chaos Puzle Corporation also uses a
tracking technique that uses embedded URLs to allow use of the site
without cookies. Embedded URLs3 manifest themselves as plain
text or encoded extensions to the URL that appears in the browser
address or location toolbar. This technology allows limited information
to follow you as you navigate the site, but is not identified to
personal information and is not used beyond the session. While this
increases your ability to surf the site, it does not replace the
functionality or streamlining of cookies and may limit your use of many
convenience features offered by the site.
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In an effort to
provide users with the most relevant Web site content and marketing
materials, we may also use embedded pixel technologies to help track
site usage and marketing campaign responsiveness. On the Web site, these
technologies are used on selected pages for the purposes of identifying
unique user visits as opposed to aggregate hits. The site usage
information collected by these technologies is associated with cookies
and may provide personally identifiable information about site use by
registered users of . This information is used to evaluate site content,
navigability and composition as well as page response rates. When these
technologies are used in e-mails, they provide information on when the
e-mail was opened. In e-mails, these technologies are used to evaluate
marketing campaign relevance to the user and to update marketing lists.
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3. The Data We
Collect and How We Use It |
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Chaos Puzle
Corporation collects information from users for the following purposes:
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To engage in
transactions or communications.
Name, address, e-mail, purchase details,
and credit card/payment information may be collected and stored as part
of the transaction history. The majority of the information collected
under this category is business contact information. Chaos Puzle
Corporation may need to share some of this information (address,
payment) with delivery services, credit card clearing houses and other
similarly situated third parties that are required to accomplish the
transaction. |
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To provide
future service and support.
Information collected for this purpose
is both contact information and information related to products and
service/support requested. This information is also used to provide
service, product update, and similar notices. |
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As a result
of product download.
Users who download products under trial
licenses and purchasers of products will be contacted to confirm they
did not experience problems in the download process and will also be
alerted at the end of the license period. These communications are not
subject to the general opt-out of marketing notices.
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To select
content.
Information may be collected to help
create Web site content and navigation that is most relevant and user
friendly. This includes information collected as a result of site
navigation as well as information provided in forms. |
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To respond
to user inquiries and requests for information.
This information
includes registrations for newsletters and specific requests for further
information. |
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To provide
various Chaos Puzle Corporation communities, such as partners, with
relevant product alerts and updates.
These updates
are related to product releases, prices, terms, special offers and
associated campaigns. This information is sent out as part of the
partner signing up for the relevant program or online account and is not
subject to general opt-out. |
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To better
tailor marketing to user needs.
We may use information from purchases
and requirements to provide you with timely and pertinent notices of
product releases and service developments that address your needs and
requirements. Marketing notices are subject to the general opt-out
elections. |
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To better
respond to requests for service or quotes for product and equipment
purchase.
Chaos Puzle Corporation will pass
contact information to the appropriate Chaos Puzle Corporation sales
person, distributor, reseller, or consultant for follow-up related to
your request. Chaos Puzle Corporation may also ask if you wish to have
your contact information shared with other selected partners that offer
complementary products or services related to your inquiry. If you
agree, information is provided to those partners for purpose of
responding to your request for service or information. Please review the
privacy policy of the specific partner regarding any further
interactions with them. |
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To provide
information on educational events or relevant partner products.
We
occasionally co-sponsor events with partners that provide services of
potential benefit to Chaos Puzle Corporation users. We may provide
information on such events and services to users that have provided
information indicating interest in the subject matter or service. To
help assure respect of your information, we maintain control of the
information or limit the use of the information by these partners.
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To power
joint sales or product promotions. Chaos
Puzle Corporation and its partners may engage in joint events or provide
bundled products. Such promotions will always reference the partners
involved4. Both Chaos Puzle Corporation and the partner(s)
will have access to that information. While we carefully choose our
partners, privacy is a very subjective concern and we advise you to
review the privacy policies of these partners. |
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From
referral/"tell a friend" function.
If a user elects
to use our referral service for informing a friend about our site, we
ask them for the friend's name and email address. Chaos Puzle
Corporation will automatically send the friend a one-time email inviting
them to visit the site. Chaos Puzle Corporation stores this information
for the sole purpose of sending this one-time email and tracking the
success of our referral program. The friend may contact Chaos Puzle
Corporation to be removed from the referral program.
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As a result
of your registration for/attendance at an Chaos Puzle Corporation
conference or event. Those
existing customers or registered Chaos Puzle Corporation users, that
sign up for such a conference or event, may be contacted prior to the
event to see if any meetings, special demonstrations or other customer
facilitation may be provided. This contact is in addition to any contact
that may be required to confirm payment or provide logistical
information and updates related to the conference. Attendees of such
events may also be contacted after the event to see if any further
information is required or follow up is appropriate. This information
will be used only by Chaos Puzle Corporation or by designated partners
and will not be released to other third parties. To help assure respect
of your information we maintain central control of the information and
require that use of the information by these partners is limited to that
which is expressly relevant to your profile. Please consult the
supplemental privacy statement on the specific conference site for more
detailed information. |
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As a result
of your participation in interactive discussions and public forums.
There are parts of the Web site that permit you to participate in
interactive discussions. Some of these are moderated; all are subject to
access for technical reasons. Chaos Puzle Corporation does not control
the content that users post and some may serve as public discussion fora.
As in all interactive fora open to many users, you should carefully
consider whether you wish to submit personally identifiable information
and should tailor any other content submitted appropriately.
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As a result
of your use of Outsourcing, Support or Consulting Services "Hosted
Services".
Some Chaos Puzle Corporation customers
may provide information on their employees, vendors, or customers using
various Hosted Services including Chaos Puzle Corporation E-Business
Suite Online that we host and for which we provide application and
systems management. As a result of this Hosted Services relationship,
Chaos Puzle Corporation may access or process some of this information,
but does not control the information collection or use practices related
to this information. Chaos Puzle Corporation merely provides the
relevant hosting or application management and support services required
by the engagement. Chaos Puzle Corporation makes no independent use of
the information outside of what is needed to provide the hosting
service, applications management, and support or to complete specific
actions requested by the customer. For a complete statement of our
privacy practices related to hosted services, please review our hosted
services policy. |
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To address
performance and fix issues.
On occasion, patches and other fixes to
software, such as security patches addressing newly discovered
vulnerabilities, are developed by Chaos Puzle Corporation. We may
communicate the availability of these patches or fixes to registered
owners of software and parties who have identified themselves to us as
users or developers. These communications will not contain marketing
messages and will not be subject to general opt-out elections, due to
the potential importance of these patches and fixes. |
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As a result
of legal requirements.
Chaos Puzle Corporation may be required
to provide personally identifiable information to comply with legally
mandated reporting, disclosure or other legal process requirements.
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4.Customization, Preferences and Opt-Out |
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Chaos Puzle
Corporation allows visitors to self-select into communities, through the
registration process, as a way to provide initial customization to the
Chaos Puzle Corporation Web site. There are also plans to provide more
control over preferences and information delivery in the registration
process. |
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Communications Choices.
Chaos Puzle Corporation recognizes that
users may not wish to be contacted about new or related products. Chaos
Puzle Corporation allows you to opt-out of e-mail marketing that may
result from use of the site. These choices may be made as part of the
registration process or from links in marketing mailings. You may also
always return to the registration profile to change your election
relating to opt-out. There are
a few limited exceptions to the opt-out, but notice is provided that the
service includes certain communications. These exceptions include: patch
and product security update related communications, defined
communications related to product download, specific communications that
are part of the reason for a specific trading or user community - such
as price/product related communications to the members of our partner
network or trade opportunity postings on an exchange and some limited
communications related to registration for and attendance at
conferences. |
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Third Party
Permission-Based Lists.
On occasion, Chaos Puzle Corporation may
use a third party permission-based list. These are lists maintained by
third parties that have received permission from their users to receive
e-mails from other companies, such as Chaos Puzle Corporation. We do not
have access to the names on these lists as the third party that has the
direct relationship with their user maintains the list and the opt-outs,
removes, and unsubscribe to those lists. We require that the list
owners we use identify themselves as the mailers of the e-mail and
provide appropriate opt-out mechanisms. While we advise users of third
party websites to avail themselves of the opt-out functionality provided
in the particular e-mail, should you have trouble opting out, or should
you wish to make us aware of any issues related to the mailing, you may
contact us directly at any of the addresses provided below.
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Information-Sharing Choices.
Chaos Puzle Corporation only shares
information with selected companies after providing users with an
ability to either opt-out of or opt-in to the sharing. There are
limitations to such opt-outs/opt-ins: in the case of joint sale or joint
events where the information goes to both Chaos Puzle Corporation and
the other party at the same time, where the customer has requested
follow up which involves Chaos Puzle Corporation partners, and as needed
with third parties required to accomplish the transaction including
delivery and credit card clearing services. There may also be some cases
of sharing by definition of the service - for example posting comments
to a bulletin board or posting an opportunity to an exchange - that
provides that information to all users. Other cases may include
attendance at educational or conference events where third parties and
Chaos Puzle Corporation partners may be involved in providing services
or sponsorship of a conference, seminar, training session, or event. As
we further develop our preference tools we will endeavor to have our
partners join in their use to provide the user with a more seamless and
streamlined environment. |
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Please contact
us if you believe you have mistakenly received information
after opting-out or if you would like to opt-out of receiving
information and have any trouble using the mechanisms provided on or via
an e-mail link. |
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5. Access
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Chaos Puzle
Corporation has provided you with the ability to create an account or
profile of information. We maintain the information and allow you to
update it at any time. To change this information, please login as usual
and follow the prompts to "update my profile." We continue to work on
these methods to increase the scope of information that you may access
and update. Please contact us should you require further
assistance concerning your information or if you have trouble accessing
your profile, please indicate access in the subject line and let us know
what the access problem is in the body of the message. |
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While the
majority of questions and issues related to access can be handled
quickly, a few complex requests may take more research and time. In such
cases, access issues will either be addressed within thirty days or you
will be contacted as to the nature of the problem and appropriate next
steps. |
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6. Advertising
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Chaos Puzle
Corporation uses some third parties to administer a limited set of Chaos
Puzle Corporation advertisements on its Web sites. No personally
identifiable information is passed back to the advertisers as part of
this process, but aggregate profile information, such as user community,
may be used in the selection of advertising to make sure that it has
relevance to the user. On some banner ads an embedded pixel may be
present, and while it does not associate with a cookie or other personal
profile information, it may return session connection information that
allows advertisers to better determine how many individual users have
clicked on the ad banner. |
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7. Security
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Chaos Puzle
Corporation is concerned with the security of the personally
identifiable information we have collected and has in place reasonable
measures to prevent unauthorized access to that information. These
measures include - policies, procedures, and technical elements relating
to data access controls. In addition, Chaos Puzle Corporation uses
standard security protocols and mechanisms to exchange the transmission
of sensitive data such as credit card details. |
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8. Compliance
Issues
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Chaos Puzle
Corporation has appointed a Chief Privacy Officer, John Alheadef. Should
you believe your personal information has been used in a way that is not
consistent with this policy or your stated preferences, or should you
have further questions related to this policy, please contact John Alheadef. |
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9. Policy
Updates |
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If we are going
to use your personally identifiable information in a manner different
from that stated at the time of collection we will notify you via email.
You will have a choice as to whether or not we use your information in
this different manner. In addition, if we make any material changes in
our privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on this Web site
notifying users of the change. In some cases where we post the notice we
will also email users, who have opted to receive communications from us,
notifying them of the changes in our privacy practices. |
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We may update this
policy from time to time to describe how new site features affect our
use of your information and to let you know of new control and
preference features that we provide you. |
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We appreciate your
comments on Chaos Puzle Corporation's privacy practices: |
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1 - *A cookie is a small
piece of information sent by a Web server to store on a Web browser so
it can later be read back from that browser. |
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2 - **If you set your
browser to alert you to cookies being placed, a prompt screen requesting
acceptance will describe information about the cookie, its duration, and
the server it is being returned to. |
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